Luxury Customer Experience Associate

RH; California; Sur place; USD 42 000 - 65 000; Plein temps

Résumé du poste

RH is seeking a Customer Experience Associate in California to deliver a premium luxury retail experience and assist clients with design services. You will engage customers, identify needs, and connect them with the best RH partners to ensure exceptional service.

The role requires a polished communicator with strong organization, attention to detail, and the ability to work evenings, weekends, and holidays as needed. Knowledge of RH product offerings is a plus.

Qualifications

• Experience in high-end customer service or luxury retail is preferred.
• Ability to engage with discerning clients and deliver exceptional service.

Responsabilités

• Deliver exceptional service to customers and create a luxury experience.
• Engage with clients to identify needs and partner with the team to exceed expectations.
• Represent the RH brand through polished communication and professionalism.
• Build brand loyalty and revenue by knowing RH product offerings and processes.
• Collaborate with cross-functional partners and leaders to meet customer needs.

Connaissances

Customer service

Luxury retail

Communication

Relationship building

Salesforce

Mac OS / Apple devices

Outils

Salesforce

Mac OS

Microsoft Office

Google Apps

Description du poste

RH is seeking a Customer Experience Associate in California to deliver a premium luxury retail experience and assist clients with design services. You will engage customers, identify needs, and connect them with the best RH partners to ensure exceptional service.

The role requires a polished communicator with strong organization, attention to detail, and the ability to work evenings, weekends, and holidays as needed. Knowledge of RH product offerings is a plus.