Luxury Concierge — Palm Springs Guest Experience

Parker Palm Springs; Palm Springs (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Parker Palm Springs is seeking a friendly Concierge to provide guests with outstanding service, make reservations, and coordinate travel, dining and activities in Palm Springs.

In this full-time role, you will engage guests before arrival, liaise with hotel departments, and use reservation tools while maintaining discretion and a polished guest experience.

Previous luxury hospitality experience is preferred, with a passion for local knowledge of the Coachella Valley.

Qualifications

• Keen knowledge of the Coachella Valley and surrounding area.
• Outgoing personality with strong guest service orientation.
• Previous experience in a luxury hotel or resort.
• Excellent organizational and multitasking abilities.
• Discretion and confidentiality when handling information.
• Proficiency with reservation systems and communication tools.

Responsibilities

• Handle guest reservations and travel arrangements.
• Coordinate car service, airline confirmations, taxis and buses.
• Arrange babysitters and rental cars, including delivery.
• Recommend and reserve local restaurants and activities.
• Arrange for floral orders and other guest requests.
• Provide maps, directions and concierge services.
• Contact guests before arrival to assist with plans.
• Support receptionists and porters; liaise with in-house services.

Skills

Coachella Valley knowledge

Outgoing personality

Luxury hotel experience

Organizational multitasking

Discretion confidentiality

Reservation systems proficiency

Tools

Reservation systems

Communication tools

Job description

Parker Palm Springs is seeking a friendly Concierge to provide guests with outstanding service, make reservations, and coordinate travel, dining and activities in Palm Springs.

In this full-time role, you will engage guests before arrival, liaise with hotel departments, and use reservation tools while maintaining discretion and a polished guest experience.

Previous luxury hospitality experience is preferred, with a passion for local knowledge of the Coachella Valley.