Luxury Concierge & Guest Experience Specialist

MakeReady (hospitality); Dallas (TX); Presencial; USD 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible PTO

PTO exchange

Medical coverage

Dental coverage

Vision coverage

Parental leave

Pet insurance

Company-matched dependent care and 401

Descripción de la vacante

The Adolphus in Dallas, TX, operated by Makeready, is seeking a Guest Service professional for a full-time role. You will greet guests, answer inquiries via phone and email, and help guests plan restaurant recommendations and excursions, while ensuring lobby areas are welcoming and well-maintained.

Ideal candidates embody a guest-first mindset, possess knowledge of local amenities, and can collaborate with external partners to deliver thoughtful recommendations.

Responsabilidades

• Greet guests and visitors warmly and make them feel welcome and attended
• Answer phone and email inquiries from potential guests in a timely and respectful manner
• Offer restaurant and activity recommendations and assist guest in arranging excursions
• Receive and redirect mail, phone calls and packages
• Ensure guest spaces and lobby are clean and tidy at all times
• Approachable and personable personality; guest-first mentality
• Keen understanding of the property, surrounding amenities
• Ability to partner with outside businesses in order to make thoughtful recommendations

Descripción del empleo

The Adolphus in Dallas, TX, operated by Makeready, is seeking a Guest Service professional for a full-time role. You will greet guests, answer inquiries via phone and email, and help guests plan restaurant recommendations and excursions, while ensuring lobby areas are welcoming and well-maintained.

Ideal candidates embody a guest-first mindset, possess knowledge of local amenities, and can collaborate with external partners to deliver thoughtful recommendations.