Concierge, Guest Services

Makeready Llc; Dallas (TX); Presencial; USD 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible PTO

PTO exchange

Medical coverage

Dental coverage

Vision coverage

Parental leave

Pet insurance

Company-matched dependent care and 401

Descripción de la vacante

The Adolphus in Dallas, TX, operated by Makeready, is seeking a Guest Service professional for a full-time role. You will greet guests, answer inquiries via phone and email, and help guests plan restaurant recommendations and excursions, while ensuring lobby areas are welcoming and well-maintained.

Ideal candidates embody a guest-first mindset, possess knowledge of local amenities, and can collaborate with external partners to deliver thoughtful recommendations.

Responsabilidades

• Greet guests and visitors warmly and make them feel welcome and attended
• Answer phone and email inquiries from potential guests in a timely and respectful manner
• Offer restaurant and activity recommendations and assist guest in arranging excursions
• Receive and redirect mail, phone calls and packages
• Ensure guest spaces and lobby are clean and tidy at all times
• Approachable and personable personality; guest-first mentality
• Keen understanding of the property, surrounding amenities
• Ability to partner with outside businesses in order to make thoughtful recommendations

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Guest Service Full Time The Adolphus, Dallas, TX, US

2 days ago Requisition ID: 7204

Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.

In search of the unofficial mayor of Dallas. You are the go-to person when those in your circle are looking for the perfect spot for a specific occasion. Best florists? Not a problem. Hidden cocktail bars? You have a list of several and know who to call to get a table. From shopping to sporting events to Instagram-worthy backdrops, you love helping people create special and unique experiences.

Requested Tasks

• Greet guests and visitors warmly and make them feel welcome and attended
• Answer phone and email inquiries from potential guests in a timely and respectful manner
• Offer restaurant and activity recommendations and assist guest in arranging excursions
• Receive and redirect mail, phone calls and packages
• Ensure guest spaces and lobby are clean and tidy at all times
• Approachable and personable personality; guest-first mentality
• Keen understanding of the property, surrounding amenities
• Ability to partner with outside businesses in order to make thoughtful recommendations

As part of Makeready, we offer a benefits experience designed with intention—supporting the full life of our team, not just their time at work.

• Eligible team members have access to flexible PTO and PTO exchange, comprehensive medical, dental, and vision coverage, parental leave, pet insurance, company-matched dependent care and 401(k), student loan repayment support, and a thoughtful range of additional benefits.