Assistant Manager, Front Office

Makeready Llc; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

PTO

Medical/dental/vision benefits

401k

Ancillary benefits

Job summary

The Adolphus in Dallas, TX, is seeking a Front Office professional to lead the front desk operations and create memorable guest experiences. This full-time role focuses on welcoming guests, coordinating with teams, and upholding service standards across the property.

Ideal candidates bring a guest-first attitude, knowledge of the property and area, and a willingness to train and mentor front office staff to ensure smooth operations.

Qualifications

• Prior experience preferred
• Guest-first attitude and approach
• Knowledge of the property, amenities and surrounding area
• Lead, motivate and develop Team Members

Responsibilities

• Select, onboard, train and cross train all front office team members
• Enhance guest experiences by ensuring adherence to F.I.E.L.D. Guide standards
• Resolve guest inquiries and/or concerns quickly, efficiently and courteously
• Prior experience preferred
• Guest-first attitude and approach
• Knowledge of the property, amenities and surrounding area
• Lead, motivate and develop Team Members

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Office Full Time The Adolphus, Dallas, TX, US

2 days ago Requisition ID: 7200

Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.

This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to lead the front desk to create distinctive experiences.

Requested Tasks

• -Select, onboard, train and cross train all front office team members
• -Enhance guest experiences by ensuring adherence to F.I.E.L.D. Guide standards
• -Resolve guest inquiries and/or concerns quickly, efficiently and courteously
• -Prior experience preferred
• -Guest-first attitude and approach
• -Knowledge of the property, amenities and surrounding area
• -Lead, motivate and develop Team Members

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO, medical/dental/vision benefits, 401k and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.