Luxury Concierge – Expert Guest Experience

Four Seasons; Baltimore (MD); Vor Ort; USD 32.000 - 34.000; Vollzeit

Benefits dieser Stelle

Hourly rate $23.11

Medical, vision and dental insurance

Complimentary life insurance

Short-term disability insurance

Paid time off and holiday

401k Retirement Plan

Exciting training and development

Complimentary employee meals

Complimentary room nights at Four Seas

Discounted employee parking

Zusammenfassung

Four Seasons in Baltimore is seeking a Concierge to respond to diverse guest requests with personalized recommendations and to ensure local information is current and comprehensive. You will maintain up-to-date collateral for restaurants, museums, attractions, and maps, while building close vendor relationships to secure tickets and reservations for guests.

The role emphasizes delivering exceptional guest experiences and leveraging local knowledge to enhance stays at our waterfront urban

Qualifikationen

• Strong guest service and communication skills.
• Ability to assess guest needs and provide personal recommendations.
• Knowledge of local city attractions and vendor contacts.

Aufgaben

• Respond to a wide variety of guest requests with accurate assessment and personal recommendations.
• Ensure desk collateral and information for restaurants, museums, attractions, maps, and other local attractions is updated and current.
• Know activities available in the city and establish close contacts with vendors to provide information, tickets, and reservations for guests.

Kenntnisse

Guest services

Communication

Vendor relations

Jobbeschreibung

Four Seasons in Baltimore is seeking a Concierge to respond to diverse guest requests with personalized recommendations and to ensure local information is current and comprehensive. You will maintain up-to-date collateral for restaurants, museums, attractions, and maps, while building close vendor relationships to secure tickets and reservations for guests.

The role emphasizes delivering exceptional guest experiences and leveraging local knowledge to enhance stays at our waterfront urban