Upscale Concierge & Guest Experience Lead

Strattonamenities; Baltimore (MD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Exciting rewards based on performance

Fun work environment

Job summary

Stratton Amenities is seeking energetic and professional individuals for concierge services in Baltimore. The role involves exceeding the expectations of residents and guests, maintaining safety and security, and providing personalized services. Candidates should possess excellent communication skills, at least two years of hospitality experience, and be able to work flexible schedules. Join us to create luxurious living experiences in our upscale residential high-rise.

Qualifications

• At least two years of hospitality experience.
• Must be able to work flexible schedules including nights, weekends, and holidays.

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Exceed residents' and guests' expectations by providing anticipatory service.
• Monitor lobby and surveillance cameras for resident safety.

Skills

Excellent verbal and written communication skills

Problem-solving skills

Interpersonal skills

Guest service abilities

Organized and proactive

Job description

Stratton Amenities is seeking energetic and professional individuals for concierge services in Baltimore. The role involves exceeding the expectations of residents and guests, maintaining safety and security, and providing personalized services. Candidates should possess excellent communication skills, at least two years of hospitality experience, and be able to work flexible schedules. Join us to create luxurious living experiences in our upscale residential high-rise.