Luxury Community Concierge & Front Desk Specialist

CCMC; Scottsdale (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Wellness program

401k with company match

Paid time off for vacation, holidays,·

Paid parental leave

Training and educational assistance

Employee Assistance Program and Calm健康

Optional disability and life insurance

Job summary

CCMC is seeking an energetic Front Desk Administrative Associate to deliver exceptional service in a luxury condominium community in Scottsdale. The role involves greeting residents and visitors, handling packages, managing access, answering calls, and supporting the management team with daily operations.

The ideal candidate has strong communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment while maintaining organized records and contributing to

Qualifications

• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Professional, friendly, and positive attitude.
• Ability to multitask in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Proficiency with Microsoft Office programs and general computer systems.
• Administrative experience preferred.
• Reception, hospitality, concierge, or customer service experience is a plus.

Responsibilities

• Greet residents, guests, vendors, and visitors professionally and welcoming.
• Assist residents with package retrieval and delivery notifications.
• Manage resident fob access, credentials, and related requests.
• Answer and direct phone calls professionally and efficiently.
• Schedule appointments, meetings, and resident service requests.
• Provide general administrative support to the management team.
• Respond to resident questions and concerns while delivering exceptional customer service.
• Maintain accurate records, logs, and community databases.
• Assist with office organization, filing, correspondence, and special projects.
• Support community events and resident engagement activities when needed.

Skills

Customer service

Communication

Multitasking

Professionalism

Problem-solving

Reception experience

Tools

Microsoft Office

Access control systems

Property management software

Job description

CCMC is seeking an energetic Front Desk Administrative Associate to deliver exceptional service in a luxury condominium community in Scottsdale. The role involves greeting residents and visitors, handling packages, managing access, answering calls, and supporting the management team with daily operations.

The ideal candidate has strong communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment while maintaining organized records and contributing to