Luxury Condo Front Desk Concierge | Guest & Resident Care

HOAMCO; Gilbert (AZ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness program

401k with company match

Paid time off

Job summary

HOAMCO is seeking an energetic Front Desk Associate to provide exceptional service to residents, guests, and vendors at a luxury condominium community in Gilbert, AZ. You will be the first point of contact, handling greetings, inquiries, package notices, access control, and routine administrative tasks with a professional and friendly demeanor.

Weekend availability is required and you will support the management team by maintaining records, answering calls, and coordinating resident service

Qualifications

• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Professional, friendly, and positive attitude.
• Ability to multitask in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Proficiency with Microsoft Office programs and general computer systems.
• Reception, hospitality, concierge, or customer service experience is a plus.

Responsibilities

• Greet residents, guests, vendors, and visitors in a professional and welcoming manner.
• Assist residents with package retrieval and delivery notifications.
• Manage resident fob access, credentials, and related requests.
• Answer and direct phone calls professionally and efficiently.
• Schedule appointments, meetings, and resident service requests.
• Provide general administrative support to the management team.
• Respond to resident questions and concerns while delivering exceptional customer service.
• Maintain accurate records, logs, and community databases.
• Assist with office organization, filing, correspondence, and special projects.
• Support community events and resident engagement activities when needed.

Skills

Customer service

Interpersonal skills

Verbal & written communication

Multitasking

Microsoft Office

Reception experience

Tools

Resident databases

Access control systems

Property management software

General computer systems

Job description

HOAMCO is seeking an energetic Front Desk Associate to provide exceptional service to residents, guests, and vendors at a luxury condominium community in Gilbert, AZ. You will be the first point of contact, handling greetings, inquiries, package notices, access control, and routine administrative tasks with a professional and friendly demeanor.

Weekend availability is required and you will support the management team by maintaining records, answering calls, and coordinating resident service