Boutique Team Leader: Elevate Sales & Experience

Nestle SA; Paramus (NJ); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Free Nespresso machine

Coffee product allowance

401k with company match

Educational reimbursement

Health and mental wellness programs

DEI resource groups

Commuter benefits

Pet adoption reimbursement

Employee recognition program

Discounts at 2,000+ companies

Job summary

Nestlé Nespresso USA is seeking a Boutique Team Leader for our University Village boutique. You will lead sales, service, and operations, coaching sales associates to deliver exceptional coffee experiences and product knowledge while achieving store goals.

You'll drive results as manager on duty, foster customer hospitality, and lead a high-performing team through coaching, training, and strong communication. A comprehensive rewards package accompanies this role.

Qualifications

• 2+ years of experience in driving sales and leading a team in a high-volume retail environment.
• Excellent communication, time management and analytical skills.
• Willing to work open and closing shifts, weekends and holidays.

Responsibilities

• Drive results as manager on duty, maximizing store productivity and building customer relationships through exceptional experiences.
• Coach sales associates to deliver exceptional customer experiences and strong product knowledge.
• Maintain store standards, visual merchandising, inventory, and cash processes, ensuring safety and a healthy environment.
• Lead with a collaborative, growth-minded approach and provide feedback to foster improvement.

Skills

Retail leadership

Sales performance

Customer service

Job description

Nestlé Nespresso USA is seeking a Boutique Team Leader for our University Village boutique. You will lead sales, service, and operations, coaching sales associates to deliver exceptional coffee experiences and product knowledge while achieving store goals.

You'll drive results as manager on duty, foster customer hospitality, and lead a high-performing team through coaching, training, and strong communication. A comprehensive rewards package accompanies this role.