Luxury Client Relations Associate (Account Rep I)

Traka Group; Wyomissing (Berks County); Hybrid; USD 42,000 - 56,000; Full time

Job summary

ASSA ABLOY Group in Wyomissing, PA, seeks an Account Representative I to manage assigned client accounts with a luxury-level service experience. You will serve as the primary liaison between the company and clients, ensuring requests are handled promptly and relationships are maintained to the highest standards.

Join a role that emphasizes exceptional communication, organization, and the ability to work across internal teams to ensure flawless execution in a hybrid office setting.

Qualifications

• 2–5 years of experience in customer service, account coordination, or client support roles.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with CRM systems and standard business tools.

Responsibilities

• Serve as the primary liaison between clients and internal teams to ensure execution and follow-through.
• Maintain long-term relationships and deliver high-touch, luxury-level service.
• Respond promptly to inquiries, resolve issues with professionalism and discretion.
• Coordinate account maintenance activities and status updates in CRM systems.
• Provide product knowledge and recommendations aligned with brand positioning.
• Collaborate with Customer Care, Marketing, and Operations to support seamless client experiences.

Skills

Relationship building

Communication

Customer service

Multitasking

CRM systems

Sales support

Tools

Salesforce

Outlook

Teams

Excel

Job description

ASSA ABLOY Group in Wyomissing, PA, seeks an Account Representative I to manage assigned client accounts with a luxury-level service experience. You will serve as the primary liaison between the company and clients, ensuring requests are handled promptly and relationships are maintained to the highest standards.

Join a role that emphasizes exceptional communication, organization, and the ability to work across internal teams to ensure flawless execution in a hybrid office setting.