Luxury Client Advisor - Orlando In-Store Experience

Dolce & Gabbana S.r.l.; Orlando (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Dolce & Gabbana, Orlando Vineland Outlet, seeks a Client Advisor to deliver exceptional client experiences while achieving store sales goals. The role requires a deep understanding of luxury retail and building lasting client relationships on the shop floor.

You'll demonstrate product knowledge, engage with clients, maintain CRM data, and support merchandising and brand image to uphold Dolce & Gabbana standards. 3+ years in luxury retail preferred.

Qualifications

• 3+ years of luxury retail sales experience.
• Experience in Women’s and Men’s RTW.

Responsibilities

• Provide impeccable service to clients and act as an ambassador of the Dolce & Gabbana brand on the shop floor.
• Tailor the client experience to exceed expectations while supporting the team and ensuring smooth sales ceremonies.
• Demonstrate deep knowledge of products and brand heritage to consistently achieve monthly sales targets.
• Utilize clientele tools and CRM to build and retain relationships and identify new clients.
• Monitor and update CRM data to maintain a strong customer base and identify potential clients.
• Support merchandising and maintain the shop floor to uphold brand image and standards.

Skills

Luxury retail sales

CRM tools

Client relationships

Tools

CRM system

Job description

Dolce & Gabbana, Orlando Vineland Outlet, seeks a Client Advisor to deliver exceptional client experiences while achieving store sales goals. The role requires a deep understanding of luxury retail and building lasting client relationships on the shop floor.

You'll demonstrate product knowledge, engage with clients, maintain CRM data, and support merchandising and brand image to uphold Dolce & Gabbana standards. 3+ years in luxury retail preferred.