Luxury Client Advisor - Orlando, Made in Italy

DOLCE&GABBANA; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Dolce & Gabbana is seeking a Client Advisor in Orlando Vineland Outlet to deliver exceptional client experiences and meet store sales goals in a luxury retail environment.

The role requires deep knowledge of luxury fashion, a passion for service, and ability to build lasting client relationships, with emphasis on CRM and merchandising support.

The candidate should have 3+ years luxury retail sales, strong communication, and experience with Women’s and Men’s RTW.

Qualifications

• 3+ years of Luxury Retail Sales Experience.
• Strong communication skills.
• Experience in Women’s and Men’s RTW.

Responsibilities

• Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
• Tailor the client experience to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor
• Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
• Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
• Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
• Ensure the achievement of the sales goals, enhancing and developing the business
• Sourcing new clients using the CRM tools
• Maintaining and building productive long-term relationships with DG loyal clients
• Oversee the organization's sales policies, objectives and initiatives
• Assist in merchandising and maintenance of the shop floor .

Skills

Luxury Retail Sales Experience

Strong communication skills

Women’s RTW and Men’s RTW experience

Job description

Dolce & Gabbana is seeking a Client Advisor in Orlando Vineland Outlet to deliver exceptional client experiences and meet store sales goals in a luxury retail environment.

The role requires deep knowledge of luxury fashion, a passion for service, and ability to build lasting client relationships, with emphasis on CRM and merchandising support.

The candidate should have 3+ years luxury retail sales, strong communication, and experience with Women’s and Men’s RTW.