Luxury Client Advisor: Omnichannel Brand Experience

Brobston Group; Boca Raton (FL); In loco; USD 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

Prada Group in Boca Raton, FL is seeking a Luxury Retail Ambassador to convey brand philosophy and values while guiding clients through the world of Prada. The role focuses on maximizing individual and team sales, providing an extraordinary luxury customer experience, and placing the client above all to foster lasting brand loyalty.

The candidate will build meaningful relationships, capture client data in the CRM, embrace the Omni Channel mindset, and work collaboratively with colleagues to

Competenze

• Passion for selling and stores.
• Curiosity and interest in luxury/fashion, art and design.
• Experience of building long-lasting relationships with clients.
• Able to work in a team or independently.
• Excellent communication and interpersonal skills.
• Ambition, resilience, self-motivation, result-driven and problem solving.
• Passion and knowledge of the managed product category.
• English is a must; other languages are a plus.

Mansioni

• Place the Customer at the center, creating a welcoming environment and delivering excellent service.
• Capture Customer data into the CRM and develop relationships for future opportunities.
• Embrace and promote the Omni Channel mindset.
• Work as a team, foster open communication, and ensure a consistent, exceptional experience.
• Welcome and serve customers, delivering an excellent in-store experience.
• Cross-sell with departments to meet individual sales targets and KPIs.
• Stay up-to-date with fashion trends and competitors and maintain brand knowledge.
• Deal effectively with customer complaints by liaising with the line manager.
• Maintain the shop floor and visual displays to a high standard, following guidelines.
• Contribute to security and prevent product thefts.

Conoscenze

Passion for selling

Luxury fashion interest

Client relationships

Team & independence

Communication skills

Ambition & resilience

Product knowledge

English proficiency

Descrizione del lavoro

Prada Group in Boca Raton, FL is seeking a Luxury Retail Ambassador to convey brand philosophy and values while guiding clients through the world of Prada. The role focuses on maximizing individual and team sales, providing an extraordinary luxury customer experience, and placing the client above all to foster lasting brand loyalty.

The candidate will build meaningful relationships, capture client data in the CRM, embrace the Omni Channel mindset, and work collaboratively with colleagues to