Luxury Client Advisor - Inspire Brand Loyalty

BoF Careers; Atlanta (TX); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

The Prada Group invites applications for a luxury Client Advisor role to represent our brands in a premium store environment. You will guide clients through the world of PRADA, Miu Miu, and the other labels, delivering an exceptional, personalized service while expanding brand loyalty.

Key duties include creating memorable in-store experiences, maintaining product knowledge, leveraging CRM data to connect with clients, and collaborating with team members to achieve sales targets while upholding

Qualifikationen

• Passion for selling and store environments.
• Interest in luxury/fashion, art and design.
• Ability to build long-lasting relationships with clients.
• Comfort working in a team or independently.
• Excellent communication and interpersonal skills.
• Ambition, resilience and problem-solving mindset.
• Knowledge of the product category being managed.
• English fluency; other languages are a plus.

Aufgaben

• Place the customer at the center and provide an excellent service in-store.
• Capture customer data in the CRM to strengthen client relationships.
• Embrace and promote an Omni Channel mindset.
• Collaborate with colleagues to ensure a consistent, exceptional experience.
• Welcome and serve customers, delivering an outstanding in-store experience.
• Cross-sell across departments to maximize sales and meet KPIs.
• Stay up-to-date with fashion trends and competitors.
• Demonstrate brand and product knowledge.
• Handle complaints by liaising with management as needed.
• Maintain high shop floor visuals and adhere to stock procedures.
• Contribute to security and prevent product thefts.

Kenntnisse

Passion for selling and stores

Luxury/fashion curiosity

Client relationship building

Team and independent work

Excellent communication

Ambition and resilience

Product category knowledge

English required

Jobbeschreibung

The Prada Group invites applications for a luxury Client Advisor role to represent our brands in a premium store environment. You will guide clients through the world of PRADA, Miu Miu, and the other labels, delivering an exceptional, personalized service while expanding brand loyalty.

Key duties include creating memorable in-store experiences, maintaining product knowledge, leveraging CRM data to connect with clients, and collaborating with team members to achieve sales targets while upholding