Luxury Client Advisor – Elevate the Brand Experience

Prada Group; Topanga (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Prada Group in Topanga, California seeks an ambassador to promote the brand philosophy and enhance customer relationships. This role emphasizes providing exceptional service to clients, understanding their needs, and fostering brand loyalty.

Successful candidates will be passionate about luxury fashion, possess excellent communication skills, and be capable of building long-lasting client relationships. Joining Prada means being part of a diverse and inclusive work environment dedicated to personal and professional growth.

Qualifications

• Experience in building long-lasting relationships with clients.
• Ability to handle customer complaints effectively.
• Proven knowledge of fashion trends.

Responsibilities

• Provide exceptional customer service creating a welcoming environment.
• Capture Customer data into the Company CRM.
• Engage in cross-selling and maximize sales opportunities.
• Maintain high standards in shop floor and visual display.

Skills

Passion for selling and stores

Curiosity in luxury/fashion, art and design

Excellent communication and interpersonal skills

Ability to work in a team and alone

Resilience and problem-solving ability

English proficiency

Knowledge of managed product category

Job description

Prada Group in Topanga, California seeks an ambassador to promote the brand philosophy and enhance customer relationships. This role emphasizes providing exceptional service to clients, understanding their needs, and fostering brand loyalty.

Successful candidates will be passionate about luxury fashion, possess excellent communication skills, and be capable of building long-lasting client relationships. Joining Prada means being part of a diverse and inclusive work environment dedicated to personal and professional growth.