Luxury Client Advisor: Elevate Brand Experience

PRADA; Los Angeles (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Prada Group in Los Angeles is seeking a Luxury Retail Associate to join our flagship team. You will deliver an exceptional client experience, build lasting relationships, and promote the brand philosophy across channels to foster loyalty.

You will thrive in a fast-paced luxury environment, fluent in English, and collaborate with colleagues to exceed sales targets while maintaining the highest standards of presentation and service.

Qualifications

• Experience in luxury/fashion retail environments.
• Ability to build long-lasting client relationships and loyalty.
• Strong communication and interpersonal skills to guide clients.

Responsibilities

• Place the Customer at the center, delivering an exceptional in-store experience.
• Capture Customer data and develop personalized connections in CRM.
• Embrace and promote the Omni Channel mindset in client interactions.
• Collaborate with colleagues to ensure consistent, premium service and a positive work environment.
• Cross-sell across departments to maximize sales opportunities and meet targets.
• Stay informed about fashion trends and brand/product knowledge, and handle complaints with grace.

Skills

Luxury retail sales

Client relationship building

Team collaboration

Communication skills

English proficiency

Ambition and resilience

Product category knowledge

Brand philosophy understanding

Job description

Prada Group in Los Angeles is seeking a Luxury Retail Associate to join our flagship team. You will deliver an exceptional client experience, build lasting relationships, and promote the brand philosophy across channels to foster loyalty.

You will thrive in a fast-paced luxury environment, fluent in English, and collaborate with colleagues to exceed sales targets while maintaining the highest standards of presentation and service.