Luxury Client Advisor | Elevate Sales & Relationships

LVMH; New York (NY); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision

Employee discount

Paid time off

Retirement plan

Commissions

Job summary

CELINE in New York, NY seeks an energetic luxury retail professional to join our team. You will drive sales, build client books, and promote store events while delivering exceptional service in a fast-paced environment.

The role requires at least 3 years in luxury retail, strong product knowledge, and the ability to work a flexible schedule including evenings and weekends. Join CELINE and contribute to maintaining our iconic store image and client experience.

Qualifications

• Minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting.
• Computer literate; learn and use various software packages.
• Candidates with client books strongly preferred.
• Desire to work in a retail setting, with a focus on sales.
• Passion for luxury product with an appreciation for design.
• Tech Savvy - ability to learn and utilize various software programs.
• Service orientation and customer focused.
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction.
• Adhere to all company policies.
• Capture all relevant customer information for entry in database.
• Promote store events through email, phone, and personalized notes.
• Maintain and expand a client book.
• Consistently follow up with any shipping, alteration, or other issues related to clients.
• Assist in general housekeeping and the maintenance of the store image.
• Support shipping and receiving and inventory control as requested.

Skills

Retail sales

Customer service

Tech literacy

Inventory management

Flexible schedule

Tools

POS systems

Computer literacy

Job description

CELINE in New York, NY seeks an energetic luxury retail professional to join our team. You will drive sales, build client books, and promote store events while delivering exceptional service in a fast-paced environment.

The role requires at least 3 years in luxury retail, strong product knowledge, and the ability to work a flexible schedule including evenings and weekends. Join CELINE and contribute to maintaining our iconic store image and client experience.