Elevated Luxury Client Advisor

Celine; United States; Hybrid; USD 42,000 - 72,000; Full time

Job summary

CELINE in the United States is seeking agile, passionate, and authentic personalities to thrive in a highly creative luxury environment. The role focuses on meeting individual and store sales targets, managing consignment goals, and delivering exceptional client service.

You will leverage product knowledge to maximize sales, expand a client book, promote store events via email, phone, and personalized notes, and support inventory and store image, while maintaining flexibility to work evenings,

Qualifications

• Minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting.
• Computer literate; learn and use various software packages.
• Candidates with client books strongly preferred.
• Desire to work in a retail setting, with a focus on sales.
• Passion for luxury product with an appreciation for design.
• Tech Savvy - ability to learn and utilize various software programs.
• Service orientation and customer focused.
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction.
• Adhere to all company policies.
• Capture all relevant customer information for entry in database.
• Promote store events through email, phone, and personalized notes.
• Maintain and expand a client book.
• Consistently follow up with any shipping, alteration, or other issues related to clients.
• Assist in general housekeeping and the maintenance of the store image.
• Support shipping and receiving and inventory control as requested.

Skills

Retail sales

Customer service

Tech savvy

Computer literacy

Client books

Education

Bachelor's degree or equivalent

Tools

Various software packages

Job description

CELINE in the United States is seeking agile, passionate, and authentic personalities to thrive in a highly creative luxury environment. The role focuses on meeting individual and store sales targets, managing consignment goals, and delivering exceptional client service.

You will leverage product knowledge to maximize sales, expand a client book, promote store events via email, phone, and personalized notes, and support inventory and store image, while maintaining flexibility to work evenings,