Luxury Client Advisor – Elevated Sales & Brand Experience

Brobston Group; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

CELINE in New York seeks agile, passionate and authentic retail professionals to join its luxury sales team. You will engage clients, leverage product knowledge, and contribute to a premier store experience in a fast-paced, creative environment.

The role emphasizes meeting sales targets, managing client relationships, and promoting store events while maintaining brand image and operational standards in a high-end retail setting.

Qualifications

• Understanding of luxury retail sales processes and customer service excellence.
• Ability to capture and utilize customer information for relationship management.
• Promotion of store events and clienteling strategies.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge in the sales process to maximize sales and transaction value.
• Adhere to all company policies.
• Capture relevant customer information for database entry.
• Promote store events via email, phone, and personalized notes.
• Maintain and expand a client book.
• Follow up on shipping, alteration, or other client issues.
• Assist in housekeeping and store image maintenance.
• Support shipping, receiving and inventory control as requested.

Skills

Sales targets

Product knowledge

Customer relationships

Job description

CELINE in New York seeks agile, passionate and authentic retail professionals to join its luxury sales team. You will engage clients, leverage product knowledge, and contribute to a premier store experience in a fast-paced, creative environment.

The role emphasizes meeting sales targets, managing client relationships, and promoting store events while maintaining brand image and operational standards in a high-end retail setting.