Luxury Client Advisor - Elevate Customer Experience

LVMH; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

CELINE Chicago is seeking agile, passionate retail professionals to join our luxury team. You will meet sales targets, apply product knowledge to maximize transactions, maintain store image, and nurture client relationships through events and personalized follow-ups.

The role requires a minimum of 3 years in luxury or premium retail, strong computer skills, and a genuine service orientation. Flexibility for evenings, weekends, and holidays is essential to deliver exceptional guest experiences.

Qualifications

• Minimum 3 years in a retail setting, preferably luxury.
• Computer literate; learn and use various software packages.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge in the sales process to maximize sales, units per transaction, and dollar value.
• Adhere to all company policies.
• Capture all relevant customer information for entry in database.
• Promote store events through email, phone, and personalized notes.
• Maintain and expand a client book.
• Follow up on shipping, alteration, or other client issues.
• Assist in general housekeeping and store image maintenance.
• Support shipping, receiving and inventory control as requested.

Skills

Retail sales

Luxury experience

Computer literacy

Client books

Flexibility

Service orientation

Tech savvy

Sales targets

Tools

POS systems

Job description

CELINE Chicago is seeking agile, passionate retail professionals to join our luxury team. You will meet sales targets, apply product knowledge to maximize transactions, maintain store image, and nurture client relationships through events and personalized follow-ups.

The role requires a minimum of 3 years in luxury or premium retail, strong computer skills, and a genuine service orientation. Flexibility for evenings, weekends, and holidays is essential to deliver exceptional guest experiences.