Luxury Client Advisor - Elevate VIP Shopping Experience

CELINE; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

CELINE in the United States (New York) is seeking a Client Advisor for a permanent position. You will drive store sales, leverage product knowledge, and contribute to consignments while upholding brand standards. The role requires at least 3 years of retail experience, preferably luxury, with strong computer literacy and a client-focused approach.

Evening, weekend, and holiday availability is expected. You will maintain a client book, participate in store events, and support shipping,

Qualifications

• Bachelor's Degree or equivalent experience.
• Minimum 3 years in a retail setting, preferably in luxury.
• Computer literate; able to learn and use various software packages.

Responsibilities

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process to maximize sales and transaction value
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Follow up on shipping, alteration, or other client issues
• Assist in housekeeping and store image maintenance
• Support shipping, receiving, and inventory control as requested

Skills

Retail sales

Luxury sales

Customer service

Tech savvy

Education

Bachelor's degree or equivalent experience

Tools

Software packages

Job description

CELINE in the United States (New York) is seeking a Client Advisor for a permanent position. You will drive store sales, leverage product knowledge, and contribute to consignments while upholding brand standards. The role requires at least 3 years of retail experience, preferably luxury, with strong computer literacy and a client-focused approach.

Evening, weekend, and holiday availability is expected. You will maintain a client book, participate in store events, and support shipping,