Luxury Client Advisor - Elevate Client Experience & Sales

Moncler; Bellevue (WA); On-site; USD 29,000 - 32,000; Full time

Job summary

Moncler is seeking a Client Advisor to deliver the luxury brand experience in Bellevue, WA. You will welcome clients, identify needs, and guide them across Moncler collections while building lasting relationships with a focus on service excellence.

Reporting to the Store Manager, you will collaborate with the team to achieve and exceed sales KPIs, maintain brand standards, and support visual merchandising or training needs as required.

Qualifications

• Minimum 2 years of retail experience, preferably in a luxury environment.
• In lieu of retail experience, hospitality or other relevant client-oriented/service roles are acceptable.
• Professional presentation and strong verbal/written communication in English.

Responsibilities

• Welcome every client and provide the utmost client experience in accordance with Moncler standards.
• Develop and cultivate long-lasting client relationships through engaging conversation and active clientele management.
• Drive business and sales goals by proactively reaching out to existing clients and developing new clients.
• Collaborate with operations and store leadership to ensure adherence to company policies and procedures.
• Support inventory preparation, visual merchandising standards, and training needs as required.

Skills

Team-oriented

Client-centric

Fashion-forward

Professional presentation

Interpersonal skills

Communication skills

Flexible

Punctual

Multilingual (preferred)

Tools

MS Word

MS Excel

Outlook

Job description

Moncler is seeking a Client Advisor to deliver the luxury brand experience in Bellevue, WA. You will welcome clients, identify needs, and guide them across Moncler collections while building lasting relationships with a focus on service excellence.

Reporting to the Store Manager, you will collaborate with the team to achieve and exceed sales KPIs, maintain brand standards, and support visual merchandising or training needs as required.