Luxury Client Advisor — Create Bespoke Brand Experiences

PRADA; Miami (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

Prada seeks a dynamic luxury retail ambassador in Florida to guide clients through the world of Prada and its brands. You will maximize personal and team sales, delivering an extraordinary luxury customer experience and building lasting relationships with clients.

The role emphasizes brand knowledge, clienteling, and collaboration across departments to safeguard a premium client journey and drive loyalty. Fluency in English is essential; additional languages are a plus.

Qualifications

• Passion for selling luxury brands and stores.
• Interest in fashion, art and design.
• Experience building long-lasting client relationships.
• Able to work both in a team and independently.
• Excellent communication and interpersonal skills.
• Ambition, resilience and problem-solving mindset.
• Passion and knowledge of Prada product category.
• English fluent; other languages a plus.

Responsibilities

• Place the customer at the center, creating a welcoming environment and delivering exceptional service.
• Capture customer data in the CRM to connect with clients and develop future opportunities.
• Promote and embody the Omni Channel approach.
• Collaborate with colleagues to ensure a consistently superior in-store experience.
• Welcome and serve customers with an outstanding in-store experience at all times.
• Cross-sell across departments to maximize sales and achieve KPIs.
• Stay up-to-date with fashion trends and competitors; demonstrate brand knowledge.
• Handle customer inquiries and liaise with management for issues.

Skills

Customer service

Luxury retail

Client relationships

Teamwork

Communication skills

Job description

Prada seeks a dynamic luxury retail ambassador in Florida to guide clients through the world of Prada and its brands. You will maximize personal and team sales, delivering an extraordinary luxury customer experience and building lasting relationships with clients.

The role emphasizes brand knowledge, clienteling, and collaboration across departments to safeguard a premium client journey and drive loyalty. Fluency in English is essential; additional languages are a plus.