Luxury Client Advisor & Brand Experience Specialist

PRADA; Orlando (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

PRADA in Orlando is seeking a Luxury Sales Ambassador to guide clients through the brand journey, delivering an exceptional in-store experience and building lasting relationships. You will capture client data in CRM to personalize service and promote an omnichannel approach while staying current with fashion trends and product knowledge.

Ideal candidates excel at communication, teamwork, and achieving sales targets in a dynamic luxury environment, with fluency in English and a passion for brand

Qualifications

• Passion for selling luxury fashion and delivering exceptional client experiences.
• Experience in building long-lasting client relationships.
• Ability to work both in a team and autonomously.
• Excellent communication and interpersonal skills.
• Self-motivated, ambitious, resilient, and results-driven.
• Good knowledge of fashion trends and product categories.
• Fluent English; additional languages are a plus.

Responsibilities

• Place the customer at the center, creating a welcoming environment and guiding them through the brand journey.
• Capture client data in CRM to foster personalized relationships and future opportunities.
• Promote an Omni Channel mindset and seamless in-store experience.
• Collaborate with colleagues to ensure exceptional service and a positive work environment.
• Drive cross-selling across departments to meet personal sales targets and KPIs.
• Maintain high standards of shop floor presentation and product knowledge.
• Stay up-to-date with fashion trends and competitors.

Skills

Passion for selling

Luxury fashion knowledge

Relationship building

Teamwork and autonomy

Communication skills

Ambition and resilience

Product category knowledge

English proficiency

Job description

PRADA in Orlando is seeking a Luxury Sales Ambassador to guide clients through the brand journey, delivering an exceptional in-store experience and building lasting relationships. You will capture client data in CRM to personalize service and promote an omnichannel approach while staying current with fashion trends and product knowledge.

Ideal candidates excel at communication, teamwork, and achieving sales targets in a dynamic luxury environment, with fluency in English and a passion for brand