Luxury Client Advisor – Ala Moana

Maison Margiela; Honolulu (HI); On-site; USD 26,000 - 28,000; Full time

Job summary

Maison Margiela is seeking a Client Advisor for its luxury boutique. You will build lasting relationships through mastery of product knowledge and refined selling ceremonies, promoting the brand image while driving sales for the store.

Responsibilities include surpassing monthly goals, maintaining product knowledge, managing client books, and delivering VIP service to a discerning global clientele in a demanding luxury environment.

Qualifications

• Previous retail luxury market experience.
• Previous client book preferred.
• Excellent customer service skills.
• Writing and communication skills proficiency (written and verbal).

Responsibilities

• Reach monthly sales goals as determined by Management.
• Demonstrate knowledge of all products in assigned Product category.
• Maintain client relationships and build a high-profile clientele base.
• Provide courteous and precise customer satisfaction and service.
• Align with brand standards throughout Sales and post-sale process.
• Schedule client appointments and pull merchandise for appointments.

Skills

Customer focus

Communication proficiency

Organizational skills

Ethical conduct

Job description

Maison Margiela is seeking a Client Advisor for its luxury boutique. You will build lasting relationships through mastery of product knowledge and refined selling ceremonies, promoting the brand image while driving sales for the store.

Responsibilities include surpassing monthly goals, maintaining product knowledge, managing client books, and delivering VIP service to a discerning global clientele in a demanding luxury environment.