Luxury Client Advisor & Brand Ambassador

OTB Group; New York, Northern (NY, KY); Hybrid; USD 25,000 - 26,000; Full time

Job summary

Maison Margiela, a luxury fashion brand within the OTB Group family, seeks a Client Advisor at the Woodbury Commons Outlet. The role focuses on building lasting client relationships through product knowledge and refined selling ceremonies, contributing to the store's sales performance and brand image.

The ideal candidate will have luxury retail experience, strong clienteling skills, and the ability to maintain brand standards while driving customer loyalty and satisfaction in a fast-paced

Qualifications

• Previous retail customer service experience in luxury market.
• Previous client book preferred.
• Excellent customer services skills.
• Writing and communication skills proficiency (written and verbal).

Responsibilities

• Reach and surpass monthly sales goals as determined by Management.
• Demonstrate an in-depth knowledge of all products in the store and maintain understanding of product categories.
• Maintain a high level of customer service, foster loyalty, and welcome regular customers.

Skills

Customer service

Communication

Sales

Clienteling

Job description

Maison Margiela, a luxury fashion brand within the OTB Group family, seeks a Client Advisor at the Woodbury Commons Outlet. The role focuses on building lasting client relationships through product knowledge and refined selling ceremonies, contributing to the store's sales performance and brand image.

The ideal candidate will have luxury retail experience, strong clienteling skills, and the ability to maintain brand standards while driving customer loyalty and satisfaction in a fast-paced