Luxury Client Advisor — Boutique Sales Expert

Panerai; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid time off

Job summary

Richemont’s Highland Village Park boutique seeks a Client Advisor to drive luxury sales and foster exceptional client experiences. You will welcome customers, manage the full sale process per Panerai standards, and build meaningful relationships through personalized service.

Responsibilities include achieving targets, nurturing CRM-driven relationships, and maintaining brand knowledge with a focus on presentation and operational excellence.

Qualifications

• Minimum of 2 years in the luxury retail industry, in a sales function.
• Strong sense of luxury service and aesthetics.
• Fluent in English, additional language skills are a plus.
• Result and action oriented.
• Strong selling skills.
• Team player with good interpersonal competences and empathy.
• Curious and self-motivated, with excellent customer service mindset.
• Strong attention to detail with ability to handle multiple tasks simultaneously.
• Excellent communicator, able to develop a network.
• Excellent computer skills.

Responsibilities

• Consistently achieve/exceed monthly and yearly turnover and KPI’s targets set by Boutique Manager and management.
• Support in achieving/exceeding Boutique overall target.
• Actively participate to the briefings and contribute to the development of the Boutique performance.
• Welcome and handle customers’ requests, lead and manage all steps of the sale following Panerai Selling Ceremony.
• Identify high-potential sales lead, perform targeted and diligent follow up to generate product selling opportunities.
• Identify and customer’s needs to suggest and promote products accordingly.

Skills

Luxury selling

English fluency

Communication skills

Interpersonal skills

Team player

Attention to detail

Customer service mindset

Tools

CRM software

Microsoft Excel

Job description

Richemont’s Highland Village Park boutique seeks a Client Advisor to drive luxury sales and foster exceptional client experiences. You will welcome customers, manage the full sale process per Panerai standards, and build meaningful relationships through personalized service.

Responsibilities include achieving targets, nurturing CRM-driven relationships, and maintaining brand knowledge with a focus on presentation and operational excellence.