Luxury Bridal Experience Director

Signet Jewelers; Savannah (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Base pay + commission

Medical insurance

Dental/Vision insurance

401(k)

Paid time off

Paid holidays

Tuition reimbursement

Training programs

Merchandise discounts

Incentive trips

Job summary

Signet Jewelers’ Jared brand is seeking a Luxury Bridal Manager to own and grow the Bridal category, lead visual storytelling, and coach the team to deliver exceptional customer experiences. This role drives KPI improvement and brand fidelity in a fast-paced retail environment.

You will partner with store leadership to identify Bridal talent and build a culture of teamwork, accountability, and shared success across the team.

Qualifications

• Prior leadership experience in luxury retail is a plus.

Responsibilities

• Lead total Bridal category performance — including sales, behaviors, and standards.
• Serve as the expert in diamonds, storytelling, and closing with confidence.
• Drive consistency in Bridal presentations across all team members.
• Own Bridal visual merchandising and storytelling execution.
• Ensure displays reinforce romance, emotion, and confidence in purchase.
• Align visual focus to key moments, launches, and selling priorities.
• Observe or coach one Bridal presentation per team member, every month.
• Deliver real-time, actionable feedback on diamond education and confidence, emotional storytelling, payments options and closing.
• Build consistent, repeatable Bridal behaviors across the team.
• Help customers express individuality through meaningful selections.
• Help customers feel confident and understood through guided experiences.
• Help customers celebrate life’s meaningful moments with confidence.
• Improve KPIs including conversion, appointment culture, follow-up behaviors.
• Reinforce consistent Bridal presentations across the team.
• Lead by example through personal performance.
• Partner with store leadership to identify and develop Bridal talent.
• Build a culture of teamwork, accountability, and shared success.

Job description

Signet Jewelers’ Jared brand is seeking a Luxury Bridal Manager to own and grow the Bridal category, lead visual storytelling, and coach the team to deliver exceptional customer experiences. This role drives KPI improvement and brand fidelity in a fast-paced retail environment.

You will partner with store leadership to identify Bridal talent and build a culture of teamwork, accountability, and shared success across the team.