Luxury Bridal Experience Director

Signet Jewelers Limited; North Olmsted (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Base pay plus commission on sales

Medical, dental, vision and insurance

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training programs

Merchandise discounts

Job summary

Jared, a Signet Jewelers brand in the United States, seeks a Luxury Bridal Manager to own the Bridal category and lead the customer experience during one of life’s meaningful purchases.

You will drive category performance, mentor team members, oversee visual merchandising, storytelling, and closing with confidence, aligning displays with key launches and priorities.

This role emphasizes teamwork, training, and brand promise as you build a culture of excellence and celebrate moments with customers.

Responsibilities

• Own the Bridal Category Lead total Bridal category performance - including sales, behaviors, and standards
• Serve as the expert in diamonds, storytelling, and closing with confidence
• Drive consistency in Bridal presentations across all team members
• Lead Visual Marketing for Bridal
• Own Bridal visual merchandising and storytelling execution
• Ensure displays reinforce romance, emotion, and confidence in purchase
• Align visual focus to key moments, launches, and selling priorities
• Build Team Capability (Monthly Coaching)
• Observe or coach one Bridal presentation per team member, every month
• Deliver real-time, actionable feedback on diamond education and confidence, emotional storytelling, payments options and closing
• Build consistent, repeatable Bridal behaviors across the team
• Activate the Brand Promise
• You'll help customers: Express their individuality through meaningful selections
• Feel confident and understood through guided experiences
• Celebrate life's most meaningful moments with confidence
• Drive Performance Excellence
• Improve key KPIs including conversion, appointment culture, follow-up behaviors
• Reinforce consistent Bridal presentations across the team
• Lead by example through personal performance
• Lead and Develop Talent
• Partner with store leadership to identify and develop Bridal talent
• Build a culture of teamwork, accountability, and shared success

Job description

Jared, a Signet Jewelers brand in the United States, seeks a Luxury Bridal Manager to own the Bridal category and lead the customer experience during one of life’s meaningful purchases.

You will drive category performance, mentor team members, oversee visual merchandising, storytelling, and closing with confidence, aligning displays with key launches and priorities.

This role emphasizes teamwork, training, and brand promise as you build a culture of excellence and celebrate moments with customers.