Luxury Brand Team Lead: Sales & Client Experience

BoF Careers; Kansas; Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Prada Group is seeking a Brand Ambassador/Store Leader in Kansas to drive excellence in client experience and sales performance. You will lead the team, model Prada standards, develop relationships with clients, and foster a collaborative, high-energy store environment.

You will champion the brand values, coach staff, and continuously enhance product knowledge and store processes to deliver a premium shopping journey.

Qualifications

• Luxury retail experience preferred.
• Proven leadership in a sales-driven environment.
• Excellent communication and customer service skills.

Responsabilités

• Lead the team to exceed sales targets and maximize store performance.
• Collaborate with Store Manager on business plans and action plans.
• Foster cross-selling across product categories and maintain Prada standards.
• Mentor staff with coaching and development plans; ensure brand values are lived.
• Manage client journeys, ensuring a welcoming and inspiring experience.
• Cultivate strong client relationships and loyalty through personalized service.

Connaissances

Team leadership

Sales driven

Customer service

Communication

Visual merchandising

Coaching

Description du poste

Prada Group is seeking a Brand Ambassador/Store Leader in Kansas to drive excellence in client experience and sales performance. You will lead the team, model Prada standards, develop relationships with clients, and foster a collaborative, high-energy store environment.

You will champion the brand values, coach staff, and continuously enhance product knowledge and store processes to deliver a premium shopping journey.