Luxury Brand Sales Associate — Clienteling & Growth

Tapestry (Coach/Kate Spade); Murray (UT); On-site; USD 28,000 - 38,000; Full time

Job summary

Coach is a global fashion house; the Sales Associate delivers an elevated, personalized shopping experience, meets sales goals, and supports daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

Represent Coach as a brand ambassador, build client relationships, and drive sales via cross‑selling and tailored recommendations.

Qualifications

• 1+ years of sales experience; luxury retail preferred
• Experience with POS operation and basic computer use (iPad/laptop)
• Strong English proficiency
• Luxury retail background with social media savvy (preferred)
• Ability to work in a fast-paced environment

Responsibilities

• Represent Coach as brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Assist teammates in daily store operations and contribute to visual merchandising.

Skills

Luxury retail

Clienteling

Social media savvy

English proficiency

Tools

POS system

iPad / laptop use

Job description

Coach is a global fashion house; the Sales Associate delivers an elevated, personalized shopping experience, meets sales goals, and supports daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

Represent Coach as a brand ambassador, build client relationships, and drive sales via cross‑selling and tailored recommendations.