Luxury Brand Sales Ambassador

Ralph Lauren Corporation; West Palm Beach (FL); On-site; USD 22,000 - 34,000; Full time

Job summary

Ralph Lauren Corporation in West Palm Beach, FL seeks Sales Ambassadors to deliver exceptional customer service, showcase detailed product knowledge, and offer personalized styling recommendations. You will drive personal business growth through wardrobing, effective outreach, and clienteling while supporting the store's monthly and quarterly sales goals and upholding brand standards.

Ideal candidates have experience in a busy luxury retail environment, strong communication skills, and the

Qualifications

• Sales experience in a luxury/high-volume environment.
• Strong communication with customers and team.
• Ability to work flexible schedule including days, evenings, weekends.
• Lift up to 30 lbs and mobility around store.
• Proficient in using CRM tools to capture customer data.

Responsibilities

• Deliver exceptional customer service by understanding customer needs and offering styling recommendations.
• Drive personal business growth through wardrobing and clienteling.
• Support store sales goals and uphold brand standards across all touchpoints.
• Coach team members on customer-centric behaviors and relationship building.
• Build genuine connections with customers and tailor product recommendations.
• Meet or exceed KPIs and utilize tools to drive performance.
• Adapt product presentation for remote vs in-person customers.
• Utilize Polo connect CRM to capture customer data.
• Support store initiatives and visual standards.
• Contribute to hiring top talent through networking.

Skills

Sales experience

Customer service

Communication

Clienteling

Team collaboration

Adaptability

CRM usage

Visual merchandising

Tools

Polo connect

POS system

Job description

Ralph Lauren Corporation in West Palm Beach, FL seeks Sales Ambassadors to deliver exceptional customer service, showcase detailed product knowledge, and offer personalized styling recommendations. You will drive personal business growth through wardrobing, effective outreach, and clienteling while supporting the store's monthly and quarterly sales goals and upholding brand standards.

Ideal candidates have experience in a busy luxury retail environment, strong communication skills, and the