Luxury Brand Concierge & Client Relations Expert

BoF Careers; Kansas; On-site; USD 21,000 - 34,000; Full time

Job summary

Prada Group is seeking a client-focused luxury retail ambassador in the United States, promoting brand philosophy and providing an extraordinary customer experience. You will guide clients into the world of Prada, maximize individual and team sales, and foster client loyalty while staying current on fashion trends.

As part of a creative, international environment, you will capture client data, support omni-channel initiatives, and collaborate with colleagues to deliver a high-standard in-store

Qualifications

• Experience in luxury/fashion retail.
• Ability to build long-lasting client relationships.
• Excellent communication and interpersonal skills.

Responsibilities

• Place the customer at the center and provide exceptional service following the client journey.
• Capture customer data in CRM to personalize future opportunities.
• Promote omni-channel selling and collaborate with departments.
• Maintain shop floor standards and visual displays.
• Protect stock and support loss-prevention efforts.

Skills

Luxury fashion

Customer service

English language

Client relationships

Teamwork

Job description

Prada Group is seeking a client-focused luxury retail ambassador in the United States, promoting brand philosophy and providing an extraordinary customer experience. You will guide clients into the world of Prada, maximize individual and team sales, and foster client loyalty while staying current on fashion trends.

As part of a creative, international environment, you will capture client data, support omni-channel initiatives, and collaborate with colleagues to deliver a high-standard in-store