Luxury Brand & Client Relations Specialist

Van Cleef & Arpels; Grand Prairie (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Generous compensation and benefits package

Job summary

Van Cleef & Arpels in Grand Prairie, Texas is seeking a Brand Ambassador to enhance client relationships and drive sales. The role requires exceptional customer service skills and experience in luxury retail.

Your responsibilities include managing client interactions via phone and online, while demonstrating deep knowledge of products to achieve sales goals. Candidates should possess strong communication skills and be highly organized. A Bachelor's degree is preferred, coupled with at least 3 years of experience in a customer-focused role.

Qualifications

• 3+ years in contact center/customer service environment or retail experience.
• High level of maturity and poise to work with luxury clients.
• Ability to absorb extensive product knowledge.

Responsibilities

• Drive sales and manage client relationships effectively.
• Handle inbound and outbound client communication professionally.
• Cultivate client relationships through exceptional service.

Skills

Luxury retail sales experience

Outstanding customer service skills

Strong selling and negotiating skills

Experience in eCommerce

Proficiency with Microsoft Office

Education

Bachelor’s degree preferred in Fashion or Retail

Tools

Salesforce

CRM systems

Job description

Van Cleef & Arpels in Grand Prairie, Texas is seeking a Brand Ambassador to enhance client relationships and drive sales. The role requires exceptional customer service skills and experience in luxury retail.

Your responsibilities include managing client interactions via phone and online, while demonstrating deep knowledge of products to achieve sales goals. Candidates should possess strong communication skills and be highly organized. A Bachelor's degree is preferred, coupled with at least 3 years of experience in a customer-focused role.