Luxury Boutique Team Lead – Sales & Service

Brobston Group; San Jose (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Brobston Group seeks an Assistant Boutique Manager to support the Delvaux boutique, its team, merchandise, and client service. You will help optimize boutique performance and profitability while upholding top standards in operations, merchandising, and brand representation.

You will coach associates, monitor KPIs, oversee daily operations, and build strong client relationships to drive brand awareness and local initiatives in a luxury retail environment.

Qualifications

• At least two years of boutique management experience in luxury retail.
• Experience supporting a team in a luxury retail environment and knowledge of MS Office.
• Strong leadership, business acumen, communication, organization, and customer service skills.
• Ability to motivate and develop a team, manage competing priorities, and take initiative.

Responsibilities

• Monitor sales targets, KPIs, reporting, and boutique performance, and recommend corrective actions.
• Coach and motivate associates, support team development, and communicate business objectives.
• Oversee boutique operations, administration, inventory, security, schedules, and policy compliance.
• Develop client relationships, provide professional service, and support brand awareness and local business initiatives.

Skills

Leadership

Customer service

Team development

Communication

Organization

Tools

MS Office

Job description

Brobston Group seeks an Assistant Boutique Manager to support the Delvaux boutique, its team, merchandise, and client service. You will help optimize boutique performance and profitability while upholding top standards in operations, merchandising, and brand representation.

You will coach associates, monitor KPIs, oversee daily operations, and build strong client relationships to drive brand awareness and local initiatives in a luxury retail environment.