Luxury Boutique Team Lead: Clienteling & Ops

Brobston Group; Honolulu (HI); On-site; USD 60,000 - 80,000; Full time

Job summary

Brobston Group is seeking an Assistant Boutique Manager for a Dior boutique in Honolulu, Hawaii. The role collaborates with the Boutique Director/Manager to lead day-to-day sales, ensure exceptional customer service, and drive clienteling in line with Dior standards.

Responsibilities include maximizing sales, opening/closing, staff coaching, scheduling, merchandising, and inventory control, while upholding store policies to achieve optimal results.

Qualifications

• 5+ years of retail experience, preferably with at least 1 year of management, in a luxury product setting.
• Strong interpersonal and communication skills with a focus on customer service.
• Ability to coach, staff, schedule, and manage inventory in a luxury retail environment.

Responsibilities

• Maximize every sale, minimize stock losses, and bring new clients to the business.
• Open and close the boutique.
• Coach, staff, schedule, merchandize, and complete inventory.
• Ensure policies and procedures are followed to achieve maximum results.

Skills

Customer service

Staff coaching

Sales leadership

Merchandising

Inventory management

Floor supervision

Communication

POS operation

Tools

POS systems

Job description

Brobston Group is seeking an Assistant Boutique Manager for a Dior boutique in Honolulu, Hawaii. The role collaborates with the Boutique Director/Manager to lead day-to-day sales, ensure exceptional customer service, and drive clienteling in line with Dior standards.

Responsibilities include maximizing sales, opening/closing, staff coaching, scheduling, merchandising, and inventory control, while upholding store policies to achieve optimal results.