Luxury Boutique Store Manager: Lead Elite Client Experience

Diptyque Distribution LLC.; Town of Bleecker (NY); On-site; USD 85,000 - 90,000; Full time

Job summary

Diptyque Paris is seeking a Store Manager to lead our boutique team and elevate the client experience in a luxury retail setting.

You will own store performance, from sales and operations to people development and client engagement, while collaborating with regional leadership.

The role requires 5+ years in luxury retail management, strong business acumen, and a passion for fragrance and beauty.

Qualifications

• 5+ years of retail management experience, ideally in luxury or beauty.
• A Bachelor’s degree is preferred.
• Strong business acumen and analytical skills.
• Proven ability to lead teams and deliver exceptional client experiences.
• Excellent communication, organization, and time management skills.
• Proficiency in Microsoft Office Suite.
• Passion for fragrance, beauty, and luxury retail.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Champion boutique performance and lead the team to meet and exceed sales goals.
• Analyze store metrics and market trends to identify growth opportunities.
• Engage with clients on the sales floor and set the tone for exceptional service.
• Partner with cross-functional teams to optimize inventory, product launches, and sell-through.
• Lead CRM initiatives for personalization and storytelling.
• Organize local events and activations to drive traffic and brand awareness.
• Oversee merchandise flow and ensure timely processing of shipments.
• Maintain visual merchandising standards reflecting Diptyque’s aesthetic.

Skills

Luxury retail leadership

Sales leadership

Client engagement

Team development

CRM & storytelling

Communication

Organizational skills

Education

Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Job description

Diptyque Paris is seeking a Store Manager to lead our boutique team and elevate the client experience in a luxury retail setting.

You will own store performance, from sales and operations to people development and client engagement, while collaborating with regional leadership.

The role requires 5+ years in luxury retail management, strong business acumen, and a passion for fragrance and beauty.