Boutique Store Manager — Elevate Client Experience

Brobston Group

Los Angeles (CA)

On-site

USD 90,000 - 97,000

Full time

7 days ago
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Benefits offered by this job

Competitive benefits
Exclusive perks

Job summary

Diptyque in Los Angeles seeks a Store Manager to lead the boutique team and elevate the client experience, driving sales, operations, and engagement. You will manage performance, coach staff, and partner with HR and regional leadership to meet business goals.

The role requires 5+ years in luxury or beauty retail, strong communication, and the ability to manage schedules and budgets in a high-standard environment. Competitive benefits and base salary are offered.

Qualifications

  • 5+ years of retail management experience, ideally in luxury or beauty.
  • Strong business acumen and analytical skills.
  • Proven ability to lead teams and deliver exceptional client experiences.

Responsibilities

  • Lead boutique performance to exceed sales goals.
  • Analyze store metrics and market trends for growth opportunities.
  • Engage with clients on the sales floor to ensure exceptional service.
  • Collaborate with cross-functional teams to optimize inventory and launches.
  • Share product knowledge and brand storytelling with the team.
  • Drive KPIs and omnichannel success.
  • Develop action plans with the Regional Manager.
  • Stay ahead of industry trends and competitor activity.
  • Recruit and retain top talent and ensure branded onboarding.

Skills

Retail Management
Luxury Beauty
Team Leadership
Customer Experience
Budgeting

Education

Bachelor's degree

Tools

MS Office

Job description

Diptyque in Los Angeles seeks a Store Manager to lead the boutique team and elevate the client experience, driving sales, operations, and engagement. You will manage performance, coach staff, and partner with HR and regional leadership to meet business goals.

The role requires 5+ years in luxury or beauty retail, strong communication, and the ability to manage schedules and budgets in a high-standard environment. Competitive benefits and base salary are offered.

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