Luxury Boutique Sales Manager & Client Experience Leader

Richemont; Houston (TX); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Generous compensation

Job summary

Van Cleef & Arpels in Houston seeks a Sales Manager to elevate client experiences, drive sales, and develop a client development strategy using CRM initiatives.

Requirements include a bachelor’s degree, 5–7 years in luxury retail, and supervisory experience. Strong selling, closing, and coaching skills are essential, with proficiency in Excel and Word. Travel and high-profile networking are advantageous.

Qualifications

• Bachelor’s degree and 5–7 years in luxury retail required.
• Prior supervisory experience; ability to lead teams.
• Strong selling and closing skills; proficient in Excel and Word.
• Willingness to travel; strong networking with high-profile events.
• Fluency in a foreign language relevant to the market preferred.

Responsibilities

• Lead the sales team to consistently achieve or exceed sales targets.
• Develop and implement client development strategies; prospecting in the database.
• Coach and provide feedback to improve performance and closures.
• Model boutique leadership and elevate customer service to drive sales growth.
• Support Boutique Director in aligning with Van Cleef & Arpels standards and policies.

Skills

Sales leadership

Luxury retail

Client development

Team supervision

Closing skills

Networking

Multilingual preference

Education

Bachelor's degree

Tools

Excel

Word

Job description

Van Cleef & Arpels in Houston seeks a Sales Manager to elevate client experiences, drive sales, and develop a client development strategy using CRM initiatives.

Requirements include a bachelor’s degree, 5–7 years in luxury retail, and supervisory experience. Strong selling, closing, and coaching skills are essential, with proficiency in Excel and Word. Travel and high-profile networking are advantageous.