Luxury Boutique Operations Specialist

Richemont Iberia SL; Miami (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision programs

Health savings and flexible spending

Employee assistance program

Life insurance

Disability benefits

401(k) with employer match

Wellness reimbursement benefit

Paid time off

Volunteer time off

Job summary

Cartier North America is seeking an Operations Coordinator for the Design District boutique. You will manage day-to-day processes, ensure policy compliance, and support transactional activities, logistics, and inventory control to deliver an exceptional client experience.

The role requires associate or bachelor’s degree preferred, strong MS Office and SAP skills, and the ability to work in a fast-paced luxury retail environment. Weekend work and travel for trainings may be required.

Qualifications

• Associate’s or Bachelor’s degree preferred.
• Previous operations experience in luxury retail, service or hospitality is a plus.
• Excellent computer skills and use of technology.
• MS Office experience required; SAP knowledge preferred.

Responsibilities

• Ensure proper understanding and execution of all Maison policies and procedures within the boutique; champion and influence compliance among the broader team.
• Coordinate efficient opening and closing procedures.
• Ensure proper movement of product in/out of boutique including shipments, transfers, consignments, and movement throughout the boutique while maintaining quality control and preventing stock losses.
• Monitor financial aspects of boutique sales; ensure daily transactions and proper paperwork are submitted to respective corporate teams timely and accurately.
• Support other transactional flows (ecommerce, etc.) to ensure efficient business operations and seamless client experience.

Skills

Analytical skills

Organizational skills

Interpersonal communication

Collaborative teamwork

Education

Associate’s or Bachelor’s degree preferred

Tools

MS Office

SAP knowledge

Job description

Cartier North America is seeking an Operations Coordinator for the Design District boutique. You will manage day-to-day processes, ensure policy compliance, and support transactional activities, logistics, and inventory control to deliver an exceptional client experience.

The role requires associate or bachelor’s degree preferred, strong MS Office and SAP skills, and the ability to work in a fast-paced luxury retail environment. Weekend work and travel for trainings may be required.