Luxury Boutique Operations Coordinator

US04 Richemont North America, Inc.; Boston (MA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Wellness reimbursement

Paid time off

Job summary

Cartier Boston seeks an Operations Coordinator to uphold Maison compliance and drive operational excellence in a fast-paced boutique environment.

You will manage day-to-day processes, support inventory control, shipments, and financial paperwork, and collaborate with client-facing teams to deliver a seamless client experience.

The role requires strong analytical, organizational, and communication skills, with luxury retail experience and proficiency in MS Office; SAP knowledge is a plus.

Qualifications

• Associate’s or Bachelor’s degree preferred
• Additional language skills are a plus
• Previous operations experience in luxury retail, service or hospitality industry is a plus
• Excellent computer skills and MS Office experience required; SAP knowledge preferred

Responsibilities

• Uphold Maison policies and procedures in boutique; drive compliance
• Coordinate opening and closing procedures
• Move product in/out of boutique including shipments, transfers, consignments
• Monitor boutique sales finance; ensure daily transactions and paperwork are timely
• Support transactional flows (ecommerce) for efficient operations
• Coordinate inventory counts and stock movements for annual inventory
• Support audits and implement action plans with management
• Assist with daily setup/breakdown for opening/closing
• Collaborate with management to share best practices and improve processes
• Be flexible to undertake transversal duties across the team

Skills

Communication skills

Analytical skills

Organizational skills

Interpersonal skills

Customer service mindset

Education

Associate’s or Bachelor’s degree preferred

Tools

MS Office

SAP

Job description

Cartier Boston seeks an Operations Coordinator to uphold Maison compliance and drive operational excellence in a fast-paced boutique environment.

You will manage day-to-day processes, support inventory control, shipments, and financial paperwork, and collaborate with client-facing teams to deliver a seamless client experience.

The role requires strong analytical, organizational, and communication skills, with luxury retail experience and proficiency in MS Office; SAP knowledge is a plus.