Luxury Boutique Manager - Lead Sales & Client Experience

Brobston Group; Costa Mesa (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Brobston Group in Costa Mesa, CA, seeks a seasoned Business Manager to lead a premier boutique, drive exceptional sales, and uphold the luxe client experience. You will develop the team, plan special events, and oversee merchandising to maintain a compelling brand image.

This role requires at least 5 years of prestige beauty, fragrance, or skincare sales and management experience in a boutique or freestanding store, with strong communication, analytical, and networking skills.

Qualifications

Responsibilities

• Lead sales activities and coach the team to achieve sales and IPT targets.
• Plan special events, merchandising, and staff presentation.
• Monitor business performance, analyze results, and communicate insights to regional leadership.
• Build client relationships and ensure client information is entered into the CRM system.
• Manage inventory, scheduling, sampling, gifting, and boutique upkeep.
• Recruit and develop a collaborative, high-performing team.

Skills

Leadership

Sales management

Client relationships

CRM

Team development

Analytical skills

Planning events

Merchandising

Communication

Confidentiality

Tools

Microsoft Office

Job description

Brobston Group in Costa Mesa, CA, seeks a seasoned Business Manager to lead a premier boutique, drive exceptional sales, and uphold the luxe client experience. You will develop the team, plan special events, and oversee merchandising to maintain a compelling brand image.

This role requires at least 5 years of prestige beauty, fragrance, or skincare sales and management experience in a boutique or freestanding store, with strong communication, analytical, and networking skills.