Luxury Fashion Training & Talent Manager

Brobston Group

Costa Mesa (CA)

On-site

USD 70,000 - 110,000

Full time

5 days ago

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Job summary

Brobston Group seeks a Manager, Fashion Expertise based at South Coast Plaza in Costa Mesa, CA, overseeing boutique teams’ knowledge of collections, product, luxury service, client experience, and styling. The role also supports Neiman Marcus Fashion Island and partners with boutique leadership to elevate team capability and retail performance.

You will deliver engaging training, coach advisors in styling and client relationships, and identify development needs while coaching on-site.

Qualifications

At least 5 years of related experience and a bachelor's degree preferred.
Recognized styling expertise and significant experience in luxury fashion, retail, or hospitality.
Experience facilitating retail training, coaching, and evaluating team members, preferably in the luxury sector.

Responsibilities

Deliver training on collections, craftsmanship, product knowledge, and service standards.
Coach advisors in styling, client relationships, and recommendations; facilitate styling workshops and appointments.
Identify development needs, provide on-site coaching and evaluations, and support talent progression.
Partner with boutique leaders on learning initiatives, business objectives, service indicators, client feedback, and onboarding.
Promote digital learning and track completion, styling effectiveness, and performance indicators.