Luxury Boutique Experience Associate

Richemont (Cartier/Van Cleef); California (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

Cartier North America in the Valley Fair boutique seeks a Boutique Assistant to support the client experience strategy with hospitality excellence and a luxury service mindset, aligned to Cartier values of openness, curiosity, generosity, respect, rigor, and independence.

You will assist the boutique team with appointment preparation, product presentation, sales finalization, and coordinated guest services, while maintaining visual standards and smooth operations to deliver an extraordinary,

Qualifications

• Previous experience especially in luxury retail, service or hospitality industry is a plus.
• Excellent computer skills and use of technology; SAP knowledge preferred.
• Additional language skills are a plus.

Responsibilities

• Build extraordinary client experiences through hospitality excellence.
• Promote a warm and welcoming boutique environment to enhance the client journey.
• Assist the boutique team front-of-house and back-of-house with appointment prep, product presentation, sales finalization, and related services.
• Support appointment setting, client treatment, and quick service requests as needed.
• Maintain daily boutique readiness, stock, and order processes.

Skills

Hospitality

Client service

Sales support

Tools

MS Office

SAP

Job description

Cartier North America in the Valley Fair boutique seeks a Boutique Assistant to support the client experience strategy with hospitality excellence and a luxury service mindset, aligned to Cartier values of openness, curiosity, generosity, respect, rigor, and independence.

You will assist the boutique team with appointment preparation, product presentation, sales finalization, and coordinated guest services, while maintaining visual standards and smooth operations to deliver an extraordinary,