Luxury Boutique Director | Clienteling & Sales Leader

HUBLOT; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Full benefits

Job summary

Hublot is seeking a Boutique Director in the United States to lead the boutique team, drive sales, and maintain brand integrity across operations. You will coordinate with North America logistics for openings, renovations, and VIP client service.

The role emphasizes training, events, marketing collaboration, and maintaining exceptional customer service to achieve local targets in a luxury environment.

Qualifications

• 10+ years in retail with luxury focus.
• 4+ years of managerial experience in retail.
• Experience working in the US retail market.

Responsibilities

• Achieve annual sales targets by training and supporting the sales team in all aspects of customer service.
• Lead and develop the boutique team, ensuring brand standards and visual guidelines are followed.
• Manage inventory, displays, and boutique operations in accordance with company policies.
• Build external relations with vendors and partners and drive local events and networking.

Skills

Luxury retail experience

Management experience

US retail market experience

Watch industry experience

Marketing / events concepts

Leadership

Customer-focused

Interpersonal skills

Job description

Hublot is seeking a Boutique Director in the United States to lead the boutique team, drive sales, and maintain brand integrity across operations. You will coordinate with North America logistics for openings, renovations, and VIP client service.

The role emphasizes training, events, marketing collaboration, and maintaining exceptional customer service to achieve local targets in a luxury environment.