Boutique Director - Miami Design District

Brobston Group; Miami (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Full benefits

Job summary

Hublot Boutique Director in Miami Design District will lead the store team, drive sales and uphold brand standards to deliver exceptional service.

You will build strong client relationships, coordinate events, and ensure smooth boutique operations in collaboration with North America logistics and partnerships.

Qualifications

• Bachelor’s degree or equivalent.
• 10+ years retail experience with the majority of time spent in luxury.
• 4+ years managerial experience in a retail setting.
• Work experience in US retail market required.
• Previous experience in Watch industry a plus.
• Ability to develop marketing and event concept for the market.
• Strong leadership skills and team management.
• High customer focus and strong interpersonal skill.

Responsibilities

• Lead and manage the boutique team to achieve monthly goals and service standards.
• Drive networking, clienteling and external relations with vendors and partners.
• Ensure boutique operations and policies are followed per company guidelines.
• Be the main local contact for the market; support NA in installation logistics and openings/renovations.
• Collaborate on marketing concepts, events and market activations.

Skills

Leadership

Team management

Customer focus

Interpersonal skills

Luxury retail

Watch industry experience

US retail market experience

Marketing events

Education

Bachelor’s degree or equivalent

Job description

A master in the Art of Fusion, respecting the tradition and creative vision of the 21st century, Swiss watchmaker Hublot places innovation at the heart of its growth strategy. Driven by a young spirit, resolutely looking to the future, Hublot's teams are constantly looking for innovative concepts, which is Hublot’s trademark. Beyond the development of major watchmaking complications, Hublot is associated with the biggest names in the world of sport, through collaborations with FIFA, UEFA, Kylian Mbappé, Usain Bolt, Novak Djokovic and many more. Hublot touches on many varied fields including music - with the famous virtuoso pianist Lang Lang as well as DJ Snake - and art with Takashi Murakami or Sang Bleu, among others.

POSITION SUMMARY

The Boutique Director will play a key role in the success of the Hublot Boutique by managing the team and leading it to success, focusing on networking, clienteling and ensuring that all boutique operations and management policies and procedures established by the company are followed. The position will ensure that monthly goals are reached as budgeted, will drive the highest level of customer service and build external relations with vendors and partners. The Boutique Director will be the main point of contact and internal reference for each local market were the boutique is located. This person will also be a support for Hublot North America in the logistic of installation and preparation of the opening, renovation of the boutique when applicable.

Qualifications

• Bachelor’s degree or equivalent
• 10+ years retail experience with the majority of time spent in luxury
• 4+ years managerial experience in a retail setting required
• Work experience in US retail market required
• Previous experience in Watch industry a plus
• Ability to develop marketing and event concept for the market
• Strong leadership skills and team management
• High customer focus and strong interpersonal skill

Full-time regular position with full benefits.

Location: Miami Design District