Luxury Boutique Concierge: Client Experience Lead

Adecco Portugal; Los Angeles (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401K plan

Paid leave

Job summary

Adecco Portugal is seeking polished Boutique Assistants for an iconic luxury brand in Los Angeles. You will deliver a seamless, elevated client experience in a fast-paced, high-touch setting, collaborating with boutique staff to ensure every guest feels welcomed from arrival.

Responsibilities include appointment prep, product presentation, personalized services, and concierge-style assistance, with a focus on hospitality and attention to detail across client interactions.

Qualifications

• Luxury retail, hospitality, high-touch service experience preferred.
• Polished, professional presence.
• Strong interpersonal and communication skills.

Responsibilities

• Create a warm, welcoming environment for every client.
• Assist with appointment prep, client entertainment, product presentation, gift wrapping, and beverage service.
• Prepare boutique for appointments and elevate client experience.
• Manage boutique traffic, appointments, and client flow.
• Assist with personalization services such as watch sizing, engraving, and embossing.
• Handle concierge-style client requests including reservations and recommendations.
• Support calls, messages, and appointment inquiries.
• Maintain organized client-facing areas and hospitality spaces.
• Replenish supplies and keep sales/hospitality areas tidy.
• Assist with opening/closing procedures and inventory.

Job description

Adecco Portugal is seeking polished Boutique Assistants for an iconic luxury brand in Los Angeles. You will deliver a seamless, elevated client experience in a fast-paced, high-touch setting, collaborating with boutique staff to ensure every guest feels welcomed from arrival.

Responsibilities include appointment prep, product presentation, personalized services, and concierge-style assistance, with a focus on hospitality and attention to detail across client interactions.