Luxury Boutique Concierge - Evenings & Weekends

Adecco Portugal; Chicago (IL); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid leave

Job summary

A boutique Assistant role within Chicago opens for a luxury brand, with Adecco Portugal coordinating the placement. The position requires service-minded individuals who can deliver elevated client experiences and handle high-touch tasks in a fast-paced environment.

Candidates must be flexible to work nights and weekends, with a 35-hour weekly schedule and a pay rate of $24 per hour. This is a great entry into luxury retail operations and client services.

Qualifications

• Luxury retail or high-touch service background.
• Polished, professional presence.
• Strong interpersonal and communication skills.
• Detail-oriented and organized.

Responsibilities

• Create a warm, welcoming, and polished environment for every client.
• Support the boutique team with appointment preparation, client entertainment, product presentation, gift wrapping, and food and beverage service.
• Assist with preparing the boutique for client appointments and creating an elevated experience.
• Help manage boutique traffic, appointments, and client flow.
• Assist with client service requests, including watch sizing, strap changes, complimentary cleaning, engraving, embossing, and other personalization services.
• Assist clients with personalized requests such as restaurant reservations, directions, entertainment recommendations, floral orders, and other concierge-style services.
• Support incoming phone calls, messages, and appointment-setting inquiries.
• Maintain the organization and presentation of client-facing areas, wrap rooms, and hospitality spaces.
• Replenish supplies and maintain organized sales and hospitality areas.
• Assist with boutique opening and closing procedures.
• Partner with the operations team to maintain supplies and non-sellable inventory.
• Support special projects and other boutique needs as assigned.
• Follow all security, operational, and service standards.
• Work collaboratively with sales associates, management, and operations to create a seamless client experience.

Skills

Customer service

Hospitality

Communication

Attention to detail

Multitasking

Microsoft Office

Languages

Team collaboration

Tools

SAP

Microsoft Office Suite

Job description

A boutique Assistant role within Chicago opens for a luxury brand, with Adecco Portugal coordinating the placement. The position requires service-minded individuals who can deliver elevated client experiences and handle high-touch tasks in a fast-paced environment.

Candidates must be flexible to work nights and weekends, with a 35-hour weekly schedule and a pay rate of $24 per hour. This is a great entry into luxury retail operations and client services.