Luxury Bell Attendant — Guest Arrival & Service

Bell Person; United States; On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Zero-cost healthcare

401(k) retirement savings

15 days PTO

7 paid holidays

16 weeks paid maternity/paternity

12 room nights + 50% off F&B

Complimentary meals

Free onsite parking

Job summary

Rosewood Calistoga is seeking a Bell Person who will warmly welcome guests, assist with luggage and transportation, and introduce guests to the resort experience. You will serve as a knowledgeable ambassador of the property, ensuring guests feel supported throughout their stay.

Your role contributes to guest satisfaction by delivering attentive service, coordinating requests with multiple departments, and anticipating needs with professionalism and genuine hospitality.

Qualifications

• Hospitality mindset with focus on guest satisfaction.
• Ability to greet guests warmly and communicate clearly.
• Comfort with physically active duties and lifting luggage.

Responsibilities

• Welcome guests upon arrival with a warm, professional first impression.
• Assist with luggage handling, storage, delivery, and retrieval.
• Escort guests to accommodations and explain resort amenities.
• Support departures with luggage transfers and transportation coordination.
• Respond promptly to guest requests and coordinate with resort departments.
• Deliver amenities, packages, and messages with high care standards.

Skills

Guest service

Luggage handling

Communication

Professional demeanor

Job description

Rosewood Calistoga is seeking a Bell Person who will warmly welcome guests, assist with luggage and transportation, and introduce guests to the resort experience. You will serve as a knowledgeable ambassador of the property, ensuring guests feel supported throughout their stay.

Your role contributes to guest satisfaction by delivering attentive service, coordinating requests with multiple departments, and anticipating needs with professionalism and genuine hospitality.